Yes. It’s important for you to feel special and attended to. An appointment allows us to focus on you alone.

There is a £20 consutation fee for your appointment. This is redeemable against a purchase during this appointment. The fee is returnable is the appointment is cancelled 48hrs prior.

1 hour 45 minutes.

Depending on the style and designer, gowns start from £800 and top off at £3500, with the average being between £1800 and £2100.. Please call for more detailed information.

5 to 8 months depending on a few variables. Please call to request more detailed information.

All wedding gown sales are final sales, there are no refunds, exchanges or returns on ordered items. There is a 20% restocking fee for purchasing off the rack.

Yes.

Alterations vary depending on the type of wedding gown and what is required but average is around £150.

On average we like to have 8 weeks before the wedding, for the first fit however we can always expedite. This depends on the dress and the amount of work involved. For the most accurate information please call to schedule a consultation.

Yes.

Wedding gowns are made to be altered and taken apart. However every gown is different, please call for more detailed information.

Yes but please contact us directly to discuss this and allow us to do this for you.

Yes, from shoes to veils and other accessories, we can help you with as much or as little as you require.

We only advertise dresses that are either in store or on their way to us. Its good to let us know if there are specific dresses you are coming for so we can make sure they are in the store, but its only rare that they wouldn’t be.

You can make another appointment with us in store or contact us via social media to do so.

There is nothing you need to specifically bring to an appointment, however we have some pointers or you. It’s a good idea to wear nude underwear. It’s also advantageous to wear your hair and makeup in a way you think you might on your wedding day. If you look like a bride you will feel like a bride.

From experience we think that less is more in this game. Too many opinions can make it very difficult for the bride to focus on what she wants. Four guests is generally perfect. Make these people the ones whose opinions really matter to you.

We have no issue with you takin pictures. What we recommend is that you do not over analyse these photos. If the dress does not fit properly or the picture is taken at a bad angle you may start to pick yourself and the dress apart.

Most of our gowns are sized between a 10 and a 16, however we do have up to size 26 in store. If you’re concerned about sizing then please message us directly.

If your wedding is under in under 3 months from your dress arrival, then your first fitting will be at the time of collection should you wish. The seamstress will get to work on your dress straight away and be on hand to discuss and alterations/bespoke tailoring you require.

It’s important to bring your wedding shoes to your first fitting in order for our seamstress to pin your dress at the correct height for alteration.

In many cases, a first and final fitting are all that is required. Sometimes a third is necessary if there is more work involved.

We accept all standard methods of payment. On ordering we ask for a 50% deposit so your designer can begin work on your dress. The remaining balance is paid on dress collection and before the start of your alterations.

Some brides prefer to do this, but it is not necessary.

We hold a sample sale in February each year.

This is when we sell our nearly new sample gowns. This might be if a dress has been discontinued by a designer, or simply to make room for new collections.

Sample dresses are gowns that have been tried on in store for a season. They may have slight imperfections but nothing to detract from them being your most perfect dress.

Sample dresses must be paid for in full upon purchase and taken away on the same day.

We can keep newly ordered dresses for 60 days after their arrival in store only but this does not apply to sample dresses.

Yes this will more than likely be the case, however our seamstress is generally on hand during our sample sales to discuss your needs.

You can bring two guests with you for sample sales.

This is when a designer either visits the store or send their latest collection to the store for a short period of time. This allows you to view dresses that the store may not have in at other times.

This is dependent on the level of interest for the show.

Some designers do offer discounts at their trunk shows but this is at their own disgression.